The secure, targeted role-based messaging solution for healthcare and frontline teams.

Enable structured communications and assurance of critical information handover across clinical and frontline workers in hospitals and complex workplace settings, leveraging the best-in-class security of Microsoft 365.

The secure, targeted role-based messaging solution for healthcare and frontline teams.

Enable structured communications and assurance of critical information handover across clinical and frontline workers in hospitals and complex workplace settings, leveraging the best-in-class security of Microsoft 365.

Streamlined, closed-loop communications.

Streamlined, closed-loop communications.

Baret is a secure, targeted role-based messaging solution for Microsoft Teams that enables structured, closed-loop communications across clinical and frontline workers.

Baret’s messaging and image sharing system provides assured information handover in urgent and evolving on-staff settings, resulting in highly efficient communications and reduced risk.

An extension of Microsoft Teams, Baret delivers an intuitive, easy to use single platform for mobile and desktop communications that enables you to know exactly who to contact every time, interact immediately with someone who needs your help, securely capture and share images, and refer and prioritise messages easily whilst ensuring information handover.

Baret supports multi-site, multi-service (tenant to tenant) and external-party (BYO Identity) collaboration, allowing external organisations and individuals to connect with internal roles via closed loop messaging, chat, voice and video calls. All while leveraging the best-in-class security and identity features of Microsoft 365 and enabling deep EMR/PAS integration.

Powerful core features.

Baret is an intuitive, easy to use single platform for communication. As easy as sending a text message and supported for both mobile and desktop use, Baret eliminates the need to have multiple devices to manage important communications, and removes unsanctioned, insecure messaging apps from your environment. Included base features:

Dynamic Directory

for real-time knowledge of exactly who is clocked on without knowing anything other than their role.

Secure image capture and share

integrated to messaging without using any on-device storage or sharing patient information in an unsecure manner.

Re-assign role-based messages

to other roles in the workflow or send copies of messages to other roles.

Ensure message handover

when transitioning from shift to shift, safe in the knowledge that important messages will be actioned with handover of role-based messages to the next person clocking on to a role.

Prioritise and manage messages

easily to clearly understand the context and urgency of a message that you’re receiving and easily send acknowledgement of receipt.
Self-management of clocking on

Self-management of clocking on and off roles

with the ability to cover more than one role at a time. Ensure that you only receive the messages relevant to your role/s, reducing distractions and allowing focus on patient care when on shift, and zero notifications when not.

Configurable escalation rules

with the ability to selectively apply escalations to particular communication workflows and provide a variety of escalation actions, including notifying alternate users, roles and the ability to escalate to Teams calls and phone calls.

Broadcast messages

to clocked on users in a Team, group of roles or all clocked on users reducing the need for group chats and email distribution lists.

Self-management of application configuration

including sites, teams, role groups and message types.

Predefined role groups

for response teams and multi-disciplinary teams for rapid messaging.

Shift handover notes

to easily capture and share information with the next person taking over a role.

Request the Solution Overview.

Interested to know more about Baret license pricing, packages, services? Enter your details into the form to be emailed a copy of the Solution Overview brochure.

    Request the Solution Overview.

    Interested to know more about Baret license pricing, packages, services? Enter your details into the form to be emailed a copy of the Solution Overview brochure.

      Reduce risk with oversight of all communications.

      Reduce risk with oversight of all communications.

      Baret delivers auditable and traceable communications to provide an organisation wide, prioritised and searchable dashboard with analytics. Allow team supervisors to see who’s clocked on to roles, define names of roles, monitor workload, monitor what roles are currently vacant, clock on/off their staff, view all messages across their team and support any escalations. Allow administrators to audit role-based communications for traceability and compliance.

      Baret Modules.

      Extend the core Baret features with additional modules and tailor the platform to meet unique requirements. Deploy modules to specific teams and groups or entire workforces.

      External Collaboration.

      Allow external-party organisations and individuals to collaborate with internal roles via closed loop messages, chat, voice and video calls.

      Message source integration.

      Configure custom integration and communication workflows from external systems such as nurse call, security, alarms and incident management systems.

      Emergency response framework with Teams calling integration.

      Define emergency responses within Baret with custom workflows that can be quickly initiated in a stand-alone launchpad. Calling integration allows notifications for these critical messages to be delivered and acknowledged via either Teams calls or phone calls, to safely ensure they are not missed and enable on-call communication workflows.

      Task Management.

      Baret task management provides seamless integration between clinical communication and tasks and allows supervisors to manage their teams’ workload. Initiate tasks directly from messages and retain the original context or create standalone role-based tasks all in the same interface.

      EMR/PAS integration.

      Enable two-way integration with FHIR or HL7 compliant medical records systems, reducing double documentation effort and automating communication workflows such as results notification and endorsement, orders and request for consults.

      Transforming communications for Monash Health.

      Watch the video to learn how Baret helps streamline communications and enable smarter workforce decisions for Monash Health staff.

      Get started today.

      Enter your details into the form and request a personalised Baret demo session for your team – one of our consultants will be in touch within a few hours to confirm.

        Schedule a demo.Not yet, thank you.



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        Get started today.

        Enter your details into the form and request a personalised Baret demo session for your team – one of our consultants will be in touch within a few hours to confirm.

          Schedule a demo.Not yet, thank you.



          Yes please.Not yet, thank you.

          A communications game changer for Mercy Health.

          Discover how Baret consolidates existing tech and simplifies communications and task types for Mercy Health.

          Frequently Asked Questions.

          Do users need to set up Baret accounts?

          No. Baret uses single sign on so users will be logged in with their Microsoft 365 account and won’t have to authenticate separately.

          How reliable is the Baret app?

          Baret is built using Azure services, taking advantage of Microsoft’s fully managed platform with built-in infrastructure maintenance, security patching, and scaling.

          How is Baret deployed?

          Built on the Microsoft Teams extensibility framework, Baret is installed in your Microsoft 365 tenant as a Teams App and can be included in your Teams policies for permissions and setup. Supporting components are installed in your Azure tenancy.

          How does Baret store data?

          Baret is designed to use a combination of the existing capabilities of the Teams platform and Azure storage services and databases all hosted within your own Microsoft tenancy, following security best practice guidelines. You have complete control of your data.

          Can more than one clinician clock on to the same role?

          Yes – Baret is designed so that flexible work models can be supported. If you have a pool of clinicians supporting the same role, they can all clock on at the same time. Conversely, where a staff member needs to cover multiple roles, say overnight, they can do that too.

          How is role information managed?

          We understand that workforce management is complex and can change rapidly so Baret is designed so that supervisors and team leaders can self-manage the names of roles in their teams.

          What is the notification experience for clinicians – do they get notifications on their lock screen?

          Yes – Baret uses the notification framework built into Microsoft Teams, utilising priority and urgent messages where required to differentiate from other Teams messages.

          Have a different question?
          Contact us today. Someone will be in touch within a few hours.

          An award-winning Microsoft partner solution.

          2023 Partner of the Year Awards Winner.

          Modern Workplace for Frontline Workers Award

          2023 Partner of the Year Awards Finalist.

          Community Response Award

          An award-winning Microsoft partner solution.

          2023 Partner of the Year Awards Winner.

          Modern Workplace for Frontline Workers Award

          2023 Partner of the Year Awards Finalist.

          Community Response Award